Residential Tenancies – Paralegal Services

Cohen Highley’s Residential Tenancies team has more than 18 years of experience in providing legal services exclusively to residential landlords. Our legal services include “Paralegal Services” in connection with standard evictions and other proceedings before the Landlord and Tenant Board and collections in Small Claims Court.

Paralegal Services We can help you with:

  • Arrears/eviction Applications;
  • Attendances at the Landlord and Tenant Board to adjourn matters, obtain consent orders and conduct hearings;
  • Attendance at mediations at the Landlord and Tenant Board;
  • General consulting advice;
  • Enforcement of Eviction Orders;
  • Enforcement of Rent Arrears Orders;
  • Notices and Applications in connection with noise/disturbance issues; impaired safety;
  • Property damage; demolition; etc.
  • Obtaining and reporting on Eviction Orders and Arrears Judgments;
  • Small Claims Court Advocacy and Collections including garnishments.

All services are provided by our team of licensed Paralegals (link to paralegals page) under the general supervision of Joe Hoffer (link to Joe Hoffer). We are able to maintain competitive pricing with other paralegals because Paul, Emma, Shannon, Rachel, Gail and Lindsay are not lawyers; however, they are experienced in Residential Tenancies proceedings before the Board and Small Claims Court. Backed by the legal resources of Cohen Highley, Paul, Emma, Shannon, Rachel, Gail, Lindsay and Alex are able to provide prompt service and effective advocacy for landlords. Paul, Emma, Shannon Rachel, Gail, Lindsay and Alex are experienced paralegals who will continue our commitment to residential landlords.

Featured Paralegals & LawyersView All

Legal Assistant: Valerie Potter (, ext. 360) Paul practises in the firm’s administrative law group with an emphasis on representing property owners in connection with residential tenancies law, municipal planning and zoning, and municipal property assessment appeals.  Paul graduated with an Honours Bachelor of Arts degree in Geography from Brock University. Paul has obtained his paralegal license designation…

Rachel has experience in the firm’s administrative law group dealing with clients with issues before the Landlord and Tenant Board and Small Claims Court throughout Southwestern Ontario. Since 2005, Rachel has been employed with Cohen Highley LLP in the residential tenancies department. Rachel graduated from the Law Clerk Program at Fanshawe College in 2005 and is a registered Paralegal…

Joe's main areas of practice include residential tenancies, municipal planning and zoning, expropriations, and property tax assessment appeals. Joe has a wealth of litigation experience before a variety of boards, tribunals, and appellate courts. He is author of "A Practical Guide to the Tenant Protection Act".

Shannon is an experienced paralegal with the firm’s administrative law group, representing clients before the Landlord and Tenant Board and Small Claims Court throughout Southwestern Ontario. Shannon graduated from the Paralegal Program at Westervelt College and is a registered paralegal with the Law Society of Upper Canada. Since 2000 Shannon has been employed with Cohen Highley LLP.

Gail is an experienced paralegal with the firm’s administrative law group, representing clients before the Landlord and Tenant Board and Small Claims Court throughout Southern and Southwestern Ontario. Gail is a licensed paralegal with the Law Society of Upper Canada. She is also a Certified Mediator graduating with high distinction and on the President’s Honour List from the Mediation Certificate…

Kristin's practice focuses on residential and commercial tenancies, human rights, condominium law and appellate advocacy. She works exclusively for housing providers and landlords with respect to all lease issues. Kristin regularly speaks at property management conferences and teaches human rights training courses to landlords and property managers.

Lindsay represents residential landlord clients in proceedings at the Landlord and Tenant Board and Small Claims Court at locations throughout Southwestern Ontario. Lindsay graduated from the Bachelor of Applied Arts Paralegal Program at Humber College and is licensed as a Paralegal by the Law Society of Upper Canada. Since 2011, Lindsay has been employed with Cohen Highley LLP…

Laura practises in the area of administrative law, including condominium, residential tenancies,municipal, planning and zoning, expropriations, and property tax and accessibility law. Laura is a member and active contributor to numerous condominium, development and housing industry organizations.

Mark practises in the firm's administrative law department, including condominium law, residential tenancies, municipal law, planning and zoning, expropriations and provincial offences.

Alex provides paralegal services in Cohen Highley's administrative law group and is based out of the Kitchener office. Alex provides representation for residential landlord clients across Southwestern Ontario.

Alexandra's law practice includes residential tenancies, condominium law, and representation of property owners under a range of legislation which is subject to adjudication by Ontario's Social Justice Tribunals. She obtained her Juris Doctor from Western University in 2012 and was called to the Ontario Bar in 2013.

Emma is experienced in representing landlords in the area of landlord tenant law before the Landlord and Tenant Board and in representing both plaintiffs and defendants in Small Claims Court proceedings across Southwestern Ontario. Since 2003, Emma has been employed with Cohen Highley LLP as a paralegal in the residential tenancies department. Emma was born and raised in London,…